Airport Services Agent
Senior Airport Services Agent
Supervisor Airport Services
Airport Services Professional
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Airport Services Agent
Provides a quality service to Emirates' passengers in respect to check-in, boarding, special services and baggage services. According to the company's commercial, safety standards and procedures so that the passengers and their baggages are handed in a consistent and efficient manner.
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Senior Airport Services Agent
To provide a quality service to in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company commercial and safety standards and procedures so that Ek, UL and code share passengers and their baggage are handled in a consistent and efficient manner.
To raise mishandled baggage files and conduct primary baggage tracing action in the World Tracer system at Dubai airport in order to provide a quality service to Ek and UL passengers, whose baggage has been mishandled, so that their confidence is restored and their inconvenience is minimized, through efficient service recovery.
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Supervisor Airport Services
Assist the Station Officer.
Allocate duties and groom junior staff and ensure they are capable of carrying out their duties properly. Monitor arrivals and departures.
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Airport Services Professional
Plan, Organize and control all aspects related to passenger handling on shift basis. This is in order to deliver quality service, which is consistent with the Service Level Agreement with Ground Handling Agent, ensuring that the passenger handling practices conform to the safety and security standards set by International Civil Aviation Organization (ICAO) and Local Airport Authorities.
Manage and Control manpower resources on shift basis, in order to optimize utilization (save costs), and to maintain staff's morale and discipline.
To express interest in the above career, please register your details online by clicking here.
