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Learning and Development

Cabin Crew Learning and Development

People are the heart and soul of the Emirates Group, therefore recruiting, training and retaining high calibre staff members are core values of our business. 

Everyone who works for the Emirates Group has access to the finest training courses, some classroom-based, others on-the-job, online (eLearning) or project-based courses or a combination of these options. Many lead to internationally-recognised degrees and diplomas.

Annual refresher safety and emergency and first aid training is mandatory in order to renew your Cabin Crew licence. In addition, you will be required to attend courses from time to time to further enhance your existing skills.

We believe that professional development should be ongoing. So we encourage all our staff members to engage in self-development. As Cabin Crew you will have access to an extensive range of e-learning courses available free of charge through our online portal, My Learning Zone.

In addition, Cabin Crew may pursue relevant and pre-approved degrees and diploma courses, with financial support from Emirates upon successful completion of their studies.

A network of Learning Resource Centres (LRCs) in various Emirates Group buildings across Dubai provides staff with a well-equipped place to study in peace.

All Emirates Cabin Crew start their careers as grade II, working in the Economy cabin. Subject to your performance and the needs of the airline, you will progress to the First and Business Class cabins, then on to leadership roles on board the aircraft. High performing Cabin Crew have been able to attain the position of Flight Purser within five years.

All vacancies in the Emirates Group are advertised internally first. This gives you the chance to progress your career in other departments. Many people, who started their careers as Cabin Crew, now work in areas such as Training and Development, Human Resources and Service Delivery. Opportunities abound for your role as Cabin Crew to be the stepping stone to a whole new career.


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