Planning, International & Industry Affairs
This division looks after operating plans, flight schedules, fleet planning, international affairs and industry affairs while representing Emirates' key interests across the range of IATA agency distribution and industry services. Its activities centre on policy issues affecting billing and settlement plans, cargo accounts settlement systems and industry-mandated technical standards and procedures for passengers and cargo. The division also includes a Market Research unit that has been set up to provide the Emirates Group with its own in-house research facility.
Planning, International and Industry Affairs are mainly based at the Emirates Headquarters in Dubai, but some operations are located at the Network Control Centre at Dubai Airport.