Emirates Cabin Crew

Experience the world as part of your career

Important information: due to the impact of COVID-19, our Cabin Crew roles are currently on hold.

Requirements

There are a few qualities which will make you stand out. Namely, you’ll be positive, confident, flexible, friendly and very keen to help others. Here are the other things we look for in our candidates.

  • At least 21 years of age at the time of joining

  • Arm reach of 212 cm while standing on tiptoes

  • Minimum height of 160 cm

  • High school graduate (Grade 12)

  • Fluency in English (written and spoken)

  • No visible tattoos while you’re in Emirates cabin crew uniform (cosmetic and bandage coverings aren’t allowed)

  • Can adapt to new people, new places and new situations

  • Physically fit for this demanding role with a healthy Body Mass Index (BMI)

As well as the role requirements, there’s a little more that great cabin crew members offer.

You should be determined to always perform well. And no doubt you’ll be able to manage a pretty demanding work schedule. Also, you’ll be culturally aware and reflect who we are – professional, empathetic, progressive, visionary and cosmopolitan.

These are the characteristics we look for when you meet us at an assessment day, so come prepared to demonstrate these qualities individually and in the group exercises we prepare for you.

Finally, in order to set a great first impression, consult our grooming guidelines below when you come to an assessment day.

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Recruitment process

Know what to expect in your recruitment journey as you progress through the selection stages.

  • CV review and evaluation

    Your resume gives us information on your experience and background relevant to our recruitment process.

  • Group Assessment

    Shortlisted candidates will have the opportunity to showcase teamwork skills, collaboration and communication.

  • Height and Reach Assessment

    Safety comes first! Passing this evaluation ensures that the safety standards are met.

  • On-line English language assessment and Behavioural Questionnaire

    Successful candidates will complete a short web-based English test designed to evaluate language proficiency as well as a personality profiling on-line questionnaire.

  • Web-based Final Interview

    If you were successful through the language assessment you will have your on-line interview scheduled.

Assessment day dress code

Training journey overview

Learn more about our Cabin Crew 7-step training process

STEP 1

INDUCTION

Duration: 8 days

Induction week will provide information to assist and support you during your transition into your new environment, within Dubai and throughout your training.

STEP 2

SEP

Duration: 13 days

Safety & Emergency Procedure Training will  provide you with the skills and knowledge to ensure our aircraft and passengers remain safe at all times. The Training covers Aircraft equipment, fire-fighting, in-flight emergencies and evacuation.

STEP 3

GMT

Duration: 5 days

Group Medical training will equip you to be able to confidently manage any medical incident on-board. You’ll cover topics such as CPR, bleeding, burns, emergency childbirth and a variety of medical conditions.

STEP 4

SECURITY

Duration: 2 days

Security Training will provide you with guidelines, skills and techniques to prevent and manage acts of unlawful interference , such as unruly behavior, hijacking and sabotage, as well as addressing personal security concerns.

STEP 5

Uniform Standards

Duration: 1 day

Image and uniform training will give you the skills and knowledge to project a professional image in line with the Emirates brand, You will cover uniform standards, skincare, make-up, hair care, nail care and a healthy lifestyle.

STEP 6

SERVICE PERSONALITY

Duration: 1 day

Are you ready to shine? Emirates is one of the biggest stars in the sky. Only you can make it the brightest.

STEP 7

SERVICE

Duration: 14 days

14 days Service Training, up to 4 months On the Job learning and development and 3 days Service Assessments to equip you with the knowledge and skills required to deliver ‘World’s Best In-Flight Experience’

Pay and benefits

Travelling becomes more than part of your job, it becomes your lifestyle; and our concessional travel tickets make it easier to explore new cities outside of your layovers. That’s just one of the incredible rewards we offer you, here’s what you can look forward to

  • Starting Salary & Flying Pay
    • Basic salary AED 4,260 / month
    • Flying Pay AED 61.25 / hour
      based on avg. 80-100 hours / month
    • Average Total Pay AED 9,770 / month
      (~USD 2,660 , EUR 2,290 or GBP 2,040)
    * These are approximate numbers for Grade II (Economy Class)
  • Layover expenses

    Meal allowances are provided in the currency of the country of night stop. Hotel accommodation as well as transport to and from the airport is provided by the company.

  • Concessional travel

    Staff travel benefits on Emirates Airline can be availed as per the Staff Travel Manual. Staff travel benefits on other airlines can be availed as per inter-airline agreements/policies.

  • Accommodation

    Furnished accommodation is provided free of charge, including utilities -water, electricity. TV, Internet and telephone bills are not included. There are more than 50 buildings in various locations throughout Dubai that you can be placed in. Two/three colleagues (same gender) share a two/three bedroom apartment and each have their own bedroom but share the kitchen and the living area. Two people may have to share a second bathroom in some three-bedroom apartments.

    Once probationary period is complete you may request to move to another apartment pending availability. Due to varying rosters of occupants and to ensure security, there are no visitors allowed past 01:00 unless they are Emirates (EK) crew. You may have two family members visit at the same time and stay in your accommodation twice a year for a maximum of 30 days each visit.

  • Transport

    Transportation is provided by the company to/from work and to/from Training College.

  • Uniform

    Provided by the company free of charge, incl. dry-cleaning in designated outlets in Dubai.

  • Leave & Leave Travel

    30 calendar days leave per year. One firm free annual leave ticket is provided to your country of origin. The ticket can be changed to any EK destination after 3 years of service.

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Life of our Cabin Crew

  • Getting you started, Emirates Cabin Crew Getting you started, Emirates Cabin Crew
    Getting you started, Emirates Cabin Crew
  • Hear from our crew Hear from our crew
    Hear from our crew
  • Looking the part Looking the part
    Looking the part

Frequently asked questions

  • What makes Emirates the fastest-growing airline in the world?
    From the outset, Emirates has been committed to quality and innovation and to exceed customer expectation. More than 400 international awards bear witness to our dedication to these core values.

    We are confident of the travel industry’s long-term growth potential and have a steady management focused on long-term goals. Emirates has an aggressive business development plan which has seen us adding an average of four new destinations every year for the past 23 years and regularly increasing flight frequencies. Currently, we are expanding our fleet with, on average, one new aircraft delivery every month. We have a good product complemented with excellent service and the drive to be the best in whatever we do.
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  • What are the opportunities for Cabin Crew in Emirates?
    Being based in Dubai, Emirates offers its Cabin Crew an international lifestyle, an attractive tax-free salary, free quality accommodation and the opportunity to work with an award-winning multicultural team. Salaries for Cabin Crew are competitive and packages of attractive travel benefits and excellent professional development opportunities are available.
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  • Is this a rewarding career path and why?
    Working with Emirates will give you endless opportunities: to meet and work with people from over 120 nationalities; to increase your skills and rapidly advance your career. Currently, high performing Cabin Crew have been able to attain the position of Flight Purser within five years and many have also become trainers in cabin service. Many people in middle and upper management joined the airline as Cabin Crew and now work in other departments. Opportunities abound: waiting for you to pursue them, based on performance of course!
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  • How long is the contract and is it binding?
    In accordance with current Dubai Government regulations, the contract is a three-year non-binding one, renewable with agreement by Emirates management and crew member. There is a probationary period of six months commencing from the date of joining.
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  • What is the probationary period for company employment?
    For all positions, the probationary period is six months from the date of joining the company.
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  • What is the annual leave policy of the company?
    All full-time employees are entitled to paid annual leave. The number of working hours of annual leave provided per calendar year is related to your job grade and is specified in your contract of employment.
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  • What is the recruitment process like?
    Candidates are short-listed and undergo an initial screening. Many will then be asked to participate in assessment exercises. Finally, those identified as having potential will be called for an interview. Candidates who fail to make it through the initial screening process and those who are not successful after the interview may reapply after 6 months.
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  • What does Emirates look for in Cabin Crew?
    Irrespective of nationality, we look for a positive attitude, confidence, flexibility, maturity, a friendly disposition, and importantly a genuine passion to help others and to provide quality service. As the job can be physically demanding, we also look for those with resilience and a determination to continually perform well.
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  • Do you need previous experience as Cabin Crew?
    Previous experience in a customer service role would be of benefit but previous cabin crew experience is not required.
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  • Can I attend a Cabin Crew interview in any country where Emirates recruitment campaigns are being held?
    Yes. If Emirates is not conducting interviews in your home country, you may be invited to attend the selection process in a nearby country or you may choose to attend the Open Information Days as advertised. Should you choose to attend, expenses incurred will not be reimbursed.
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  • How many job applications does Emirates receive? How many Cabin Crew are working with Emirates at present?
    Emirates receives an average of 15,000 applications for Cabin Crew per month. Over 20,000 Cabin Crew are currently working for the airline.
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  • If selected to join Emirates as Cabin Crew what medical tests are required?
    Prior to joining, you will be required to complete a self-declaration medical form. If additional information is required, you may have to visit your Doctor. A visit to the Dentist is also required to complete the dental form. Any costs incurred as part of your medical requirements will be borne by you. Once you join us, additional medicals will be conducted by The Emirates Group. These are required for residence visa and also to comply with GCAA requirements.
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  • Do you get paid/compensated and are you provided with company accommodation while training?
    Your basic salary is calculated from the first day of joining. Company accommodation is also provided upon your arrival in Dubai.
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  • What is involved in the training? Where does it take place?
    All Cabin Crew recruits go through an initial eight-week training course in Dubai, conducted in English at a purpose-built crew training centre that is part of the Emirates Aviation College. Training includes the practical and theoretical aspects of safety, first aid and inflight service on the various aircraft operated by Emirates. The trainees on each course are normally a rich cultural mix. There are regular assessments with stringent pass marks for each module. Hence a high standard of performance and dedication is required.
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  • Are you allocated flights as soon as you join training?
    You are given a roster on the day of your graduation at the end of your training. Initially, you will fly as supernumerary so that your performance can be observed and feedback obtained in order to identify any further training needs prior to your first operational flight.
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  • When do you get a roster? How many days off do you get in a month?
    Cabin Crew have a monthly roster and have approximately eight days off per month in Dubai.
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  • What are promotions based on?
    Cabin Crew promotions are based on assessment of performance.
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  • What are the career development opportunities within Emirates?
    Staff have first opportunity to apply for a vacant position as most of these are advertised internally before being advertised to outside applicants. Candidates interested in applying for any internal vacancy should meet the following requirements:
    • Completion of one year in your current role (position/department).
    • The minimum qualifications and experience required for the advertised position.
    • The support of your line manager.
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  • Is health care provided?
    Emirates provides all Cabin Crew with a comprehensive package for medical and dental services at the designated Emirates Clinics.
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  • Does Emirates provide any insurance cover?
    All Cabin Crew are insured on a 24-hour worldwide basis under life insurance and personal accident insurance policies. The company’s policy on insurance is detailed in The Emirates Group Employee Handbook, which is issued to every employee upon joining the company.
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  • Does Emirates offer a pension scheme?
    Emirates provides a non-contributory end of service benefit (EOSB) (a lump sum of money assessed according to salary scale) on completion of the term of your contract.
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  • What is the pay structure/allowance?
    Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas allowance.

    Pay Scale for Grade II (entry level): Basic monthly salary, tax free in the UAE - AED4,260 (1 US$=approx AED 3.673).
    Flying pay on an hourly basis - AED61.25 paid between chocks off and chocks on. Flying pay is paid in the month following accrual.
    Meal allowances are paid in the currency of the country in which a night stop is made. The company provides free transport to and from the airport and hotel accommodation.
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  • When may I apply for concessional travel?
    You are eligible to apply for ID50 firm tickets for yourself and your family from your date of joining. ID90 ticket eligibility starts 3 months post joining.
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  • How much leave will I be entitled to?
    Cabin Crew are entitled to 30 calendar days’ leave per year based on availability of leave slots. One firm annual leave ticket is provided free of charge to your country of origin. After three years of service this may be taken to any destination on the Emirates network.
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  • How often & how soon can I go home?
    All employees are on probation for the first six months of their service. They are, therefore, eligible for leave after the probation period. We fly to over 120 destinations and you could be rostered to your home country, based on operational requirements.
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  • What is the Exchange Rate Protection scheme?
    UAE-based expatriate employees, irrespective of nationality, grade or position, are covered by the Exchange Rate Protection (ERP) scheme, unless they are from the USA or any country where the currency is fixed against the US dollar.
    The ERP scheme is intended to provide reasonable protection if you are adversely affected by exchange rate fluctuations in the currency of your home country or the place of your permanent residence. Your ERP currency will be given as per the country of your Annual Leave Destination, and once your ERP is determined it can never be changed. Under the ERP Scheme, 50 per cent of the net basic salary received each month is protected up to a maximum of 15 per cent.
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  • What is profit share?
    If the company achieves its profit target, employees receive a profit share payment. The company’s financial year runs from 1st April to 31st March the following year. The company announces its results – and any profit share to be made - in April for the financial year just ended. The profit share is paid in May. The amount varies from year to year and has ranged from two to 14 weeks of basic salary.
    To qualify for the full profit share, you must have been employed for the complete period, 1st April to 31st March. If you joined after the 31st March but before 30th September, you would be entitled to a pro rata amount. If you joined after 30th September, you will have to wait until the next profit share.
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  • What is accommodation like and is it expensive?
    Emirates provides shared furnished air conditioned accommodation free of charge. There are more than 50 buildings in various locations throughout Dubai that you could be placed in. Each apartment block has leisure facilities. Two/three colleagues (same gender) share a two/three bedroom apartment and each have their own bedroom but share the kitchen and the living area. Two people may have to share a second bathroom in some three-bedroom apartments.
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  • Can my family come to visit and stay with me in company accommodation?
    Family members can stay in your apartment in accordance with the Emirates accommodation regulations.
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  • Can different genders share accommodation?
    Dubai is an Islamic country. Men and women cannot share accommodation unless they are married.
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  • What is Dubai like as a lifestyle destination?
    From a country that relied on pearl diving, Dubai has now developed into an international tourism and regional business hub. It is a modern cosmopolitan city where people of many cultures and religious backgrounds live and work in harmony. Dubai offers many advantages and prides itself on being one of the most exciting cities in the world. Dubai is a city of contrast, a land where the old and the new, traditional and modern, east and west blend seamlessly to produce a fascinating, mysterious, exciting place with a distinct personality all of its own. There is an endless variety of superb restaurants and sports and leisure facilities catering for all tastes.
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  • Do I pay tax on my salary?
    The salary you receive from Emirates is tax free.
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  • Do I need to open a UAE bank account?
    Yes, because your salary is paid monthly in UAE dirhams.
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  • What is the procedure for obtaining a UAE driving licence?
    Obtaining a UAE driving licence and the costs involved are your responsibility. There many countries which have an agreement with the UAE whereby you can convert your existing driving licence to a UAE driving licence. If you are unable to convert your existing driving licence into a UAE driving licence, then you will have to undergo driving tests conducted by Dubai Police. There are many private driving schools in Dubai and you can register with one of them for driving lessons.
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  • Do you need another language? What is the predominantly spoken language?
    In Dubai, Arabic and English are widely spoken. Candidates need fluency in spoken and written English. Fluency in another language is an advantage. There are a number of language institutions in Dubai if you wish to learn another language.
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