Frequently Asked Questions

Career at Emirates
  • If I am not successful in the assessment, can I reapply?
    If you are not successful in your current assessment, you can apply for the same role after 6 months.
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  • What is the probationary period for company employment?
    The probation period for all employees is 6 months.
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  • What are the career development opportunities within Emirates?
    Once you complete one year of service in your current role, you can apply for any available position that you are qualified for within the Emirates Group.
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  • Is this a rewarding career path and why?
    Working with Emirates will give you opportunities to meet and work with people from over 120 nationalities, increase your skills within a world-class organisation and advance your career in the direction you choose.
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  • How long is the contract and is it binding?
    All employees sign a three-year non-binding contract in accordance with current Dubai Government regulations. The contract is renewable with agreement between Emirates management and the employee. All new emplyees undergo a probationary period of six months starting from the day they join.
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Pay & benefits
  • Is there an Emirates club I can join? If so, how much does it cost?
    For a monthly fee, you can subscribe to our Emirates Platinum Card and enjoy exclusive offers, discounts and access to some of the best fitness centres, beach clubs, restaurants and hotels. The fee for your card will conveniently be deducted from your salary every month.
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  • Can I also get the education allowance if my children study overseas?
    Yes, the education allowance applies as well to children studying overseas.
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  • Do I get an education allowance for my children?
    Yes, you will receive an education allowance for up to three children between the ages of four and nineteen.
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  • Does the education allowance for our children cover all costs?
    The education allowance is a specific amount paid directly to the school of your choice or reimbursed when you present valid payment receipts.
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  • Is there a waiting list for schools?
    Some schools may have a waiting list, so make sure to check with your school of choice before you register your child.
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  • Who pays for the visas for my spouse and children?
    The company might cover the visa costs for your spouse and children, depending on the grade of the role you've been selected for.
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  • Can I opt out of company accommodation and take the allowance for my own accommodation?
    You can opt out of company accommodation, depending on availability the time your make your request.
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  • Who pays my utility bills?
    The company covers utility bills (electricity and water) if you live in company accommodation. Otherwise, the accommodation allowance covers all costs of accommodation, including utility bills.
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  • Do I get transportation allowance?
    This will depend on the role you've been selected for. You will either receive a transportation allowance or company transport will drop you to and from your home and place of work.
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  • Do Emirates provide medical and dental benefits to the employee and their dependant family?
    Yes, you and your dependants will have medical and dental cover depending on the grade of the role you've been selected for.
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  • Do I pay tax on my salary?
    No, you will not pay income tax in the UAE. However, you must follow the tax regulations that may apply in your home country.
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  • When may I apply for concessional travel?
    You will be eligible for staff travel benefits, including waitlisted and confirmed tickets, from the day you join.
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  • How much leave will I be entitled to?
    Your annual leave allowance depends on the grade of the role you've been selected for but will be within UAE Labour Law guidelines.
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  • How often & how soon can I go home?
    Once you complete the probation period of 6 months, you will be eligible for leave, and you can travel away from Dubai then.
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  • What is the Exchange Rate Protection scheme?
    UAE-based expatriate employees, irrespective of nationality, grade or position, are covered by the Exchange Rate Protection (ERP) scheme, unless they are from the USA or any country where the currency is fixed against the US dollar.
    The ERP scheme is intended to provide reasonable protection if you are adversely affected by exchange rate fluctuations in the currency of your home country or the place of your permanent residence. Your ERP currency will be given as per the country of your Annual Leave Destination, and once your ERP is determined it can never be changed. Under the ERP Scheme, 50 per cent of the net basic salary received each month is protected up to a maximum of 15 per cent.
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  • Is health care provided?
    Yes, all employees are covered by our company medical insurance.
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  • Does Emirates provide any insurance cover?
    Yes, all employees are covered by our company medical insurance.
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  • Does Emirates offer a pension scheme?
    Depending on the grade of the role you've been selected for, you may be eligible for the Group pension scheme.
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  • Do you get paid/compensated and are you provided with company accommodation while training?
    Your basic salary is calculated from the day you join. This includes the training period. If you are eligible for company accommodation, we will provide this when you arrive in Dubai. And if you have opted to receive company accommodation, payment will be calculated from your first day of work.
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Living in the UAE
  • Do I need to open a UAE bank account?
    Yes, you will need to open a UAE bank account. Your salary will be paid monthly in the local currency (AED) and deposited directly to your account.
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  • What is Dubai like as a lifestyle destination?
    Dubai is ranked as one of the world’s safest and most desirable places to live and work. From schools to restaurants, healthcare to shopping, you’ll find Dubai’s global status reflected everywhere.
    It really has something for everyone. And it’s one of the simplest places to get around. In your downtime, kids will love the many interactive attractions across the Emirate, including a snow park and several theme parks. Grown-ups can choose from hundreds of dining options, from casual family-oriented eateries to Michelin-starred restaurants. Or pursue your interests, from fitness and extreme sports to lounging at bars and clubs or taking in a live performance.
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